Frequently Asked Questions

Everything you need to know about our luxury cashmere and tartans.

Where are Kiltane products designed?

All Kiltane products are proudly designed in Edinburgh, Scotland, drawing inspiration from our rich heritage and the natural beauty of the Highlands.

How should I care for my cashmere garments?

To maintain the softness and shape of your cashmere, we recommend hand washing in cool water with a specialized wool detergent or professional dry cleaning.

Do you offer international shipping?

Yes, we ship our authentic Scottish collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

What is your return policy?

We offer a 30-day return policy on all items, provided they are in their original condition with all tags attached. Please note that personalized items are non-refundable.

Are your materials sustainably sourced?

Sustainability is at our core. We work closely with trusted suppliers to ensure our wool and cashmere are ethically sourced and produced with minimal environmental impact.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.