Returns & Exchanges

At Kiltane, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return or exchange any unworn items within 28 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all tags and labels remain attached to guarantee a successful refund.

  • 3.
    Ship the Package

    Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized courier location.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects your return, we will process your refund to your original payment method within 7 to 10 business days.